If you have your usual size.

You'll be surprise how tight they fit at first. But after a few wears, you'll break them in and they'll be the most comfy shoes you've ever had!

Tip: you need to wear them a couple of times so that the front of the espadrilles opens up and your feet are not pushed back anymore. You can also point your toes towards the ground just like a ballerina to make the leather stretch even more. 

If you're half size or if you have wide feet, I advise you to order the next size up.

Our leather as been treated with natural oils to make it waterproof and stain resistant.

In case of a vinaigrette accident, the stain would remain on the surface. You'll just need to use a crepe brush to make it disappear. You may find one by clicking here.

The use of leather by sustainable brand is controversial.

I know that for many people, the question of animal suffering is the most important one.

I respect the values of everyone but I'd like to explain why we use leather. 

Shoe is the item that is the most challenged. After a few years of experience, the material that appeared to be the most robust was leather. Unfortunately, I'm sure many of you experienced having a hole in the front of your espadrille made of canvas after one season (the big toe usually tears the fabric).

Leather is solid enough to be worn often, is waterproof, breathable, absorbs humidity and odours while being comfortable.

Sourcing leather is crucial. We only work with French tanneries and one Italian family-owned tannery for the gold leather.The one that provides the upper leather is a member of the Leather Working Group. This label guaranties that the leather is tanned in compliance with sustainable practices. 

The other tannery that provides us with the leather liner and insole only uses plants and trees, to tan the leather (extracts of quebracho, mimosa, chestnut).

Our white espadrilles are made in one of the last family-owned workshop in the south west of France., in the Basque Country region.

Three generations of artisans work together and are passing down to me their exceptional know-how. 

it is hard to answer this question since a lot things impact the wear of your espadrilles.

It depends of the frequency you wear them, how you walk, your feet morphology...

But one thing that is sure is that we broke down every parts to select the best materials and making processes.

An espadrille well made with high quality materials can be worn several seasons without any doubts!

I still wear the prototypes of 2017!

As we want you to be completely satisfied with your espadrilles, we will accept your return of product in new and unused condition within 14 days for a refund in the original form of payment.

To ship your item(s) back to Atelier Aliénor, please follow the steps:

- Send us an email at contact@atelieralienor.com and let us know why you’d like to return your order.

- Put the shoes in new and unused condition into their original box.

All steps are detailed here.

And if you have any additional questions, just send me an email at contact@atelieralienor.com

You don't need to go anywhere to return your order. Just contact DHL to schedule a pick up... And simply give your parcel to the delivery man or leave it in your mailbox.

That's it!

Absolutely! 

We learned everything by ourselves since the beginning. We know we're not perfect but we work hard to create beautiful and durable espadrilles. And here is how we'd like to prove it:

The seams of all of our espadrilles are covered by a 30 day warranty.

You'll be able to ship us back the shoes and choose whether you prefer a repair, an exchange or a repair.

We'd like to take care of our espadrilles all their life.After 30 days, we offer free repairs of the seams for life.You'll need to pay for shipping.