Personally, I wear them at home without socks. Everyday. I wore them outside of the house until mid-November without being cold! The wool is very dense and keep my feet warm enough.

Did you know wool is heat-regulating. It'll keep your feet warm in Winter and will keep them cold in Summer. Which means you'll be able to wear them during Summer days without any problem!

Absolument pas ! Il s'agit de la laine première qui n'a pas été transformée.

Our leather as been treated with natural oils to make it waterproof and stain resistant.

In case of a vinaigrette accident, the stain would remain on the surface. You'll just need to use a crepe brush to make it disappear. 

The use of leather by sustainable brand is controversial.

I know that for many people, the question of animal suffering is the most important one.

I respect the values of everyone but I'd like to explain why we use leather. 

Shoe is the item that is the most challenged. After a few years of experience, the material that appeared to be the most robust was leather. Unfortunately, I'm sure many of you experienced having a hole in the front of your espadrille made of canvas after one season (the big toe usually tears the fabric).

Leather is solid enough to be worn often, is waterproof, breathable, absorbs humidity and odours while being comfortable.

Sourcing leather is crucial. We only work with French tanneries and one Italian family-owned tannery for the gold leather.The one that provides the upper leather is a member of the Leather Working Group. This label guaranties that the leather is tanned in compliance with sustainable practices. 

The other tannery that provides us with the leather liner and insole only uses plants and trees, using extracts of quebracho, mimosa, chestnut. It is the most sustainable practices that exists today.

I handcraft all of our espadrilles in my small workshop in Biarritz, South of France.

The natural jute sole is made in a small workshop in the Basque Country.

It is hard to answer this question since a lot things impact the wear of your espadrilles.

It depends of the frequency you wear them, how you walk, your feet morphology...

But one thing that is sure is that we broke down every parts to select the best materials and making processes.

An espadrille well made with high quality materials can be worn several seasons without any doubts!

As we want you to be completely satisfied with your espadrilles, we will accept your return of product in new and unused condition within 14 days for a refund in the original form of payment.

To ship your item(s) back to Atelier Aliénor, please follow the steps:

- Send us an email at contact@atelieralienor.com and let us know why you’d like to return your order.

- Put the shoes in new and unused condition into their original box.

All steps are detailed here.

And if you have any additional questions, just send me an email at contact@atelieralienor.com

You don't need to go anywhere to return your order. Just contact DHL to schedule a pick up... And simply give your parcel to the delivery man or leave it in your mailbox.

That's it!

Absolutely! 

I've learned everything by myselves since the beginning. I know I'm not perfect but I work hard to create beautiful and durable espadrilles. And here is how I'd like to prove it:

The seams of all of our espadrilles are covered by a 30 day warranty.

You'll be able to ship us back the shoes and choose whether you prefer a repair, an exchange or a repair.

Moreover, it's important to me to take care of our espadrilles all their life.After 30 days, I'll offer free repairs of the seams for life. You'll just need to pay for shipping.